[SOLVED] “Sorry, we were unable to proceed with your request. Please try again.” @
Yahoo is a very popular Email service available. At certain times the users come across a problem when they have no idea on how to proceed with the same. One such recent issue bothered a lot of users. Many users reported about the same on Yahoo answers, Reddit, and other social media platforms as well. An error message “Sorry, we were unable to proceed with your request. Please try again.” is displayed when they try to login to their account. This has raised serious concerns amongst its users as they are locked out of their account.
What is the reason for this problem?
This issue may be a result out of a number of reasons, out of which the most common one is the forgotten password. Some malicious codes, scripts, plug-ins, add-ons, extensions also cause this issue. Some improper settings may be the root cause of the problem in this regard. If your device has some conflicting software installed on it, then the Yahoo mail do not work properly and cause this error. Sometimes the server error too causes this error to surface.
How to tackle this problem and resolve the error?
Just like the complexity of the issue, its solution turns out to be a bit complex and tricky. To solve the error “Sorry, we were unable to proceed with your request. Please try again.” you need to first identify the reason for the same and then proceed with the steps. Based on the reason causing it, either one of the methods will help you resolve your problem. Even if you cannot guess the reason for this error, you can choose to go through all the steps one by one and check if the problem is solved.
The first and foremost method to fix the issue encountered is that you make sure that you are using the latest version of the web browser. Make sure that the web browser is the one that is recommended by Yahoo. You also need to make sure that you have a reliable internet connection which is not fluctuating.
Restart your web browser and check if the error persists. Restarting your device also helps you fix the error in most of the cases.
Clear your web browser history, cache, cookies, etc. Remove the temporary files. To remove the temporary files click the Windows + R key and then enter “temp” in the run window and press enter. Select the files and choose the option to delete it. Repeat the process and enter “%temp%” in the run window and delete the temporary files.
If even then the issue is not fixed, open Yahoo mail in Incognito window or the private window as per your browser. If no errors arise in this case remove any conflicting plug-ins. If this does not help you with fix it, try another browser to identify the problem and then make appropriate changes into the same.
Try any other PC to get an idea if there is a problem with your computer. Remove any conflicting software that might be installed on your device.
Try to reset your account password and login to your account again. You can choose either the password recovery method by Email or password recovery by phone number to reset your Yahoo password.
Trying after some time also works in most of the cases. Any problems if encountered at the server side is immediately fixed by the experts to help you access your account same as before.
The above steps help you fix this complex issue where the message “Sorry, we were unable to proceed with your request. Please try again.” is displayed without anyone’s help. Though being a bit tedious and lengthy process the problem will be fixed and you can access your account as soon as you complete the tasks.